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Emirates cabin crew shares her top tips for travelling with kids

Summer is just around the corner and many families are already planning their holidays. Travelling with children can be sometimes stressful, so it’s important to plan everything in advance and get kids prepared for the flight itself. Emirates provides tips from experienced Czech cabin crew member Lenka Ajmi Moulisová for travelling with children and ensuring your journey is as smooth as possible. Unfamiliar settings and disturbed routines can lead to tantrums, tiredness and tears – but being smart about how you fly can make all the difference.

Czech cabin crew member Lenka Ajmi Moulisová, who has been working with Emirates for over 5 years, shared her top tips for those planning to travel with babies or young children this summer.

When booking your flights

Wherever possible, try to time your flights in line with your child’s daily routine – for example, plan your travel at mealtimes or during naps to reduce the likelihood of a tantrum!

Don’t assume your kids will sleep all the way through a late night or overnight flight. Excitement may keep them awake, and you could end up dealing with exhausted toddlers halfway through the journey.

Choose your seats wisely. Consider the advantages of sitting closer to toilets, as this can be convenient, or choose bulkhead seats with no seats in front and some extra space for children to play in.

You may want to consider booking in the back third of the plane, as this area tends to be less busy when a flight isn’t full.

Pre-book children’s meals to ensure your little ones get appropriate food and snacks, saving you the stress of trying to arrange something for them on the flight itself. Emirates offers meal options for both babies and children.

Try to have your accommodation and destination transport arranged in advance, especially if you’ll need car seats. It’s a relief to avoid waiting in taxi queues, and not having to worry about the safety element at the end of a long trip.

Before travelling

Pack some fruit gums and other sweets: these can be great for take-off and landing as they help reduce the pressure on a child’s ears.

When travelling with Emirates, children aged between two and 12 can enjoy special kids’ meals. If your child has specific dietary requirements, you can choose from special meals when you book or afterwards via Manage Your Booking. You can also choose from a range of Ella’s Kitchen baby meals. The Ella’s Kitchen range is all organic, so you can rest easy knowing your little one is properly nourished on board.

Let your children bring their own carry-on bag and a couple of toys. It can make them feel more grown-up and add to the excitement of travelling – although it’s a good idea to ensure toys don’t have small parts and that they are brightly coloured, in case they are dropped or become lost.

Plan kid’s clothing carefully and pack a mini travel pillow for them to make the journey as comfortable as possible. It’s also a good idea to have a spare change of clothes and a spare shirt for yourself in case of accidents or spillages.

At the airport

Explain the security screening process to your children before you travel. It can be a confusing experience when they have to put their favourite toy onto the conveyor belt or become briefly separated from their parents to go through a scanner.

Think about your pram. If you want to take a pram through the airport, consider investing in a folding one that can be taken on the plane.

Snacks can be a saviour if you find yourself facing unexpected delays, or when moving between time zones. Your little one’s body clock and appetite may be affected, and they may not be hungry when meals are served.

Try to board the plane first or last. Most airlines offer families priority boarding, but some parents prefer to board last, as it minimises the time little ones are on the plane. However, if you’re travelling with multiple children and have lots of carry-on luggage, boarding early gives you more time to settle into your seats.

During the flight

Dehydration can exacerbate jet lag, so make sure children are taking sips of water as often as possible if you’re travelling between time zones.

Make use of in-flight entertainment! Giving your children permission to watch more television shows and films than usual can be an easy way to keep them occupied. Airlines often have plenty for children to watch.  On Emirates flights children can say hello to all their favourite characters on board, choosing from over 50 Disney classic films and from over 100 kids’ TV channels including CBeebies, Cartoon Network and Nickelodeon. Kids on Emirates flights also get a set of funky headphones which are specially designed to fit their heads comfortably, so they can simply plug in to their personal seatback TV and relax.

Never underestimate the power of a new toy. It can be a great distraction when presented at the right moment! When travelling with Emirates, kids can collect colourful belt bags, backpacks and duffle bags. The tiniest travellers can even get a soft vibrating toy to clip on their pram. All Emirates toys are made from recycled materials, and bags are made from 100% recycled plastic bottles.

Enlist the help of cabin crew. They can help with warming bottles – Emirates carries milk formula and baby bottles onboard if you need them – or with keeping baby food refrigerated, offering kids activities, and even holding meals until a convenient time.

After landing

Disembark last. Unless you have a connecting flight or are in a hurry, take your time. It means you won’t be rushed when packing everything up – and there’s less chance of forgetting a beloved toy.

Look for airports’ family lanes; most have these for parents travelling with children, which could save you a long wait.

Trying to manage jet lag? Expose your children to as much daylight as possible, try to avoid naptime too late in the day, and try to ensure their mealtimes are regular.

Emirates with a baby: flying Emirates with an infant

Last Updated:

By: Elaine

This post may contain compensated links. Find more info in our disclosure policy

On our recent flights from Dublin to Tokyo via Dubai we flew Emirates economy with our baby, J, who was 10 months old at the time. From our pre-flight dealings to the onboard experience here’s the lowdown on our Emirates flights with a baby or lap infant in tow!

Preflight

Emirates infant fare, bassinets and pre-flight seat selection

Lap infant or own seat: only front facing car seats are permitted on Emirates flights and infants who have their own seat are not allocated bassinet seats (although they can be purchased at an additional cost).

We opted to take J as a lap infant as we prefer a bassinet row and we needed to bring his rear-facing car seat for car journeys.

Fare: Lap infants are charged 10% of an adult fare.

Bassinet availability: bassinets are available in Emirates economy cabins and their location varies depending on the aircraft.

Seat selection: after purchasing our flights online we rang the Emirates helpline and booked our bassinet seats with the agent on the phone.

We were able to book the most basic economy fare as travelling with an infant meant seat selection was complimentary and the baggage allowance was the same.

Emirates flying with a baby tip: Although J is reaching the maximum size for some of the airline bassinets we still find the bassinet row invaluable for both the extra space and the lack of seats in front meaning no one can recline which would be difficult to manage when holding a baby.

Infant Baggage

Baggage: infants are allowed one cabin bag weighing up to 5kg for in-flight necessities as well as one fully collapsible stroller or a carrycot as a carry on item providing there is cabin space available.

We took a baby bag as J’s cabin piece and we took his stroller, a cabin friendly BabyZen Yoyo, as our second piece.

Checked baggage: The infant checked baggage allowance depends on whether the luggage allowance for the fare is based on a weight allowance or a piece concept

Piece concept: flights from Canada, North America, Central America, South America and Africa. Infants are permitted one extra piece of checked baggage up to 23 kilograms.

Weight concept: our luggage allowance for our flights to Tokyo was based on the weight concept (we had 30kg each). We were permitted an extra 10kg for an infant.

Emirates flying with a baby tip: we priced additional checked luggage and it was expensive so we stuck to the basic limits which we found generous.

We were thankful for the generous luggage allowance for our three month trip!

 

Check-in

Having checked in online, we dropped our bags at the Emirates counter in Dublin and took our car seat to the oversized baggage counter.

Emirates flying with a baby tip: we always use a car seat cover to protect our car seat in the hold.

Boarding

Passengers with infants are called to board after priority passengers (first/business class and Emirates frequent flyers). It was invaluable having an extra few minutes to store our luggage and settle J before general boarding began.

On Board

As we had a connecting flight through Dubai we flew on both a Boeing 777-300ER and an Airbus A380-800/Dreamliner.

Nap time!

Dublin to Dubai (Boeing 777-300ER)

We flew on a two-class Boeing 777 from Dublin to Dubai. The aircraft has three sets of bassinet rows in economy which are located in rows 8, 23 and 37.

We chose row 37 as they are behind the galley rather than the bathrooms which are located in front of row 23. Row 8 is our preferred choice but it wasn’t available when we reserved and didn’t open up before we flew.

  • Seat width and legroom: The bassinet seats had a little extra legroom but this came at the expense of seat width: the tray table is stored in the arm of the seat reducing the seat width. The armrests are also fixed. We’re not especially wide but the seats were uncomfortably narrow and, from what we could see across our row, all the adult passengers were finding it a tight fit.
  • Seat location: The back cabin of the plane was really noisy and the galley was extremely busy throughout the duration of the flight. This may have been in part due to a run on the bar when the entertainment system and the ability to switch off personal lights failed but the cabin was bright, chaotic and not enjoyable. It was also difficult to walk around with the baby for a break as there wasn’t really anywhere to go. The aisles were busy and the galley crowded so we stuck to our seat outside of toilet breaks.
  • The bassinet: At 10 months we weren’t expecting J to fit in the bassinet but the 777 bassinet was generously portioned and he fit comfortably in terms of length, width and weight. He spent a few hours napping in the bassinet and another little while sitting up playing while we made sure he didn’t try and escape! The bassinet was also great for storing toys, making bottles and generally just having a little extra storage when we weren’t using it for J.
J in the 777 bassinet

Dubai to Tokyo (Airbus A380-800/Dreamliner)

We flew on a two deck, three class Airbus A380 between Dubai and Tokyo. The aircraft has four sets of bassinet rows in economy which are located around rows 46, 54, 67 and 82. We chose the middle of row 46 as these seats are located at the front of the lower deck and are nestled behind the stairs leading to the upper deck with first and business class seating.

We were fortunate to have the four middle seats to ourselves and the crew were kind enough to let us know before take off that we could utilise the four seats.

  • Seat width and legroom: The bassinet seats had significant extra legroom and, although still slightly narrower, were much more comfortable. The two middle seats of the four seater had movable armrests.

  • Seat location: what a difference a flight makes! The front row of the A380 is nestled under the stairs and the toilets are located a good distance in front. There is lots of space to walk around the stairs whenever you need a walk. The front cabin was very quiet and, given it was a night flight, most of the cabin slept for the majority of the flight. We were lucky that J joined them for 7 of the 10 hours it took to get to Tokyo!
The A380 has some pacing space!
  • The bassinet: The A380 bassinet was smaller than the Boeing 777 bassinet we’d used on the first flight and it was too tight a squeeze for J. He is quite a tall baby and was too long for the bassinet on the A380. Thankfully, as we had 4 seats, Dave was able to keep J comfortable and he slept for 7 hours.
The A380 bassinet

Baby Food and Drinks

The crew offered us Ella’s Kitchen pouches for J but we didn’t use them as the flavours weren’t suitable for his diet. We also had our own Ella’s Kitchen pouches and the crew were happy to heat them whenever we needed.

As J was only ten months when we flew we took our own sterile water and he didn’t have anything to drink on board.

 

Changing Facilities

There was a changing table in one of the four bathrooms beside our seat on the A380 and in the bathroom beside us on the Boeing 777.

Take off, landing and turbulence

J was given a seat belt extension which attached to the standard seatbelt and was required to use it during take-off, landing and any time the seat belt sign came on.

Special treats

J was given a children gift bag on both flights and it included a little animal themed backpack, stickers and teddies. He was delighted to have some extra toys and still loves his little lion backpack!

The lion backpack!A cuddly toy and blanketThe baby pack is great for bathroom breaks

Overall

With pre-boarding, bassinet rows and complimentary seat selection, Emirates offers excellent service for those travelling with babies and lap infants. We much preferred the A380 to our flight on the Boeing 777 due to the slightly wider seats and having room to walk around with J when we needed a break.

The crew were really friendly and did everything they could to help on both flights and always had a huge smile and a friendly interaction with J whenever he was awake.

Thankfully, J was a star on both legs of the trip and he got lots of compliments from the crew with one describing him as the best baby she’d had on board. Who knows how long that will continue but for now he’s a pleasure to travel with!

Disclaimer: As an Amazon Associate I earn from qualifying purchases.

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Food for Allergies

We offer gluten-free and lactose-reduced menus, as well as meals that meet certain medical conditions.

We cannot guarantee that our meals are nut-free. On all Emirates flights, nuts are featured on the menu as an ingredient in meals or as an accompaniment to drinks. Passengers may bring food containing nuts on board, so traces of the presence of nuts may remain on some surfaces, as well as in the air conditioning system. If you have a nut allergy, we recommend that you consult with your doctor about your upcoming trip before flying. nine0003

How to order a special menu

If you have individual preferences, choose from our special menus, not those included in the meals on board. Simply order your special menu from Manage Booking up to 24 hours before your flight.

Certain special menus are not available on Economy Class flights of less than two hours.

Children's menu and infant meals are automatically registered at the time of booking. Reservation is only required if a special diet is required. nine0003

All meals are Halal certified.

Do you have a holiday?

Treat yourself to a glass of champagne and cake for a little more than usual Call us 48 hours before your flight to prepare and serve you a treat. If you are traveling in First Class or Business Class, cake and champagne will be offered free of charge.

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Religious Menu

Indian Vegetarian Menu (AVML)

  • This menu is for vegetarians. The food is usually aromatic and spicy, with Indian spices.
  • Meals may include: any vegetables, fresh and dried fruits, beans, dairy products, tofu, cereals, veggie gelatin.
  • Meals DO NOT include: any meat and meat products, fish, shellfish, eggs, animal gelatin.

Non-Vegetarian Hindu Menu (HNML)

  • This menu is for Hindu passengers. These are non-vegetarian dishes prepared according to the traditions of Indian cuisine. nine0040
  • Meals may include: lamb, chicken, fish, eggs, dairy products and cereals.
  • Meals DO NOT include: beef, veal and offal, as well as raw and smoked fish.

Jain Vegetarian Menu (VJML)

  • This menu is for Jain followers who are total vegetarians. Dishes are prepared with Indian spices.
  • Meals may include fresh fruit, above ground vegetables, tofu, beans, cereals and rice. nine0040
  • Meals DO NOT include animal products and by-products, seafood, eggs, dairy products, root vegetables (such as onions), mushrooms, ginger, garlic, potatoes, carrots, radishes and turmeric.

Kosher Menu (KSML)

  • For Jewish passengers. Kosher menu dishes are prepared in accordance with the requirements of kashrut. Passover special meals are not guaranteed.

Medical and diet menus

Mild Menu (BLML)

  • This menu is intended for passengers suffering from stomach discomfort. It includes easily digestible dishes without spices and low in fat.
  • May include lean meat or fish, cooked vegetables, fruits, eggs and egg products, white bread, white rice, and low fat dairy products.
  • Meals DO NOT include raw vegetables such as onions, cabbages, cauliflowers, spices (such as black pepper or chili), fried foods, whole grains, foods with a lot of spices. nine0040

Diabetes Menu (DBML)

  • This is a low sugar menu for passengers with diabetes or those requiring a low sugar diet.
  • May include lean meat or fish, whole grain breads and whole grains (brown rice, whole grain pasta, quinoa, barley), starchy vegetables, legumes, fresh fruit, low fat dairy, vegetable oils, and diabetic safe foods such as sugar-free jams. nine0040
  • Menu DOES NOT include white bread, white flour pasta, candy, fried foods, high fat sweetened dairy products, creamy sauces and canned fruits.

Gluten Free Menu (GFML)

  • This meal is for passengers requiring a gluten free menu. This menu does not use ingredients or products containing gluten. However, our centers and global onboard catering providers are not dedicated, certified gluten-free establishments. nine0040
  • Menus may include meat, fish, seafood, poultry, eggs, dairy products, fruits, vegetables, legumes, corn, rice, potatoes, quinoa, buckwheat, tapioca, and gluten-free breads and cakes.
  • Meals DO NOT include gluten-containing cereals (including oats), gluten-containing cereal products (flour, starch, semolina), gluten-containing soups or sauces (including soy sauce), and baked goods or confectionery products containing gluten.

Low Fat Menu (LFML)

  • This meal is for passengers on a low fat diet.
  • Meals may include lean meats, skinless poultry, lean fish, egg whites, rice, potatoes, whole grain breads and cereals, fresh fruits, vegetables, and low fat dairy products. A minimum amount of vegetable oil can be used to prevent sticking.
  • The menu does NOT contain fried foods, processed meats, added fats (butter, cream), cream or cheese sauces, egg yolks, oily fish, processed cheese. nine0040

Low Salt Menu (LSML)

  • This meal is for passengers on a diet low in salt or sodium.
  • Meals may include meat, poultry or fish without added salt, eggs and egg products, milk and dairy products, rice and pasta (without adding salt during cooking), fruits, vegetables, herbs, spices.
  • Menu DOES NOT include salted cheese, meat, fish or vegetables cooked in brine or smoked, salted or cured, condiments with salt (e.g. soy sauce, ketchup), salted nuts, seasoned salt and salt substitutes. nine0040

Lactose Free Menu (NLML)

  • This meal is for passengers who require a lactose reduced menu. This menu is not suitable for passengers with milk allergies.
  • Menu may contain meat, poultry, fish, eggs, fruits, vegetables, soy products (tofu, soy yogurts, soy cheeses), pasta, rice, potatoes, legumes, cow's milk substitutes (soy, oat, almond, coconut milk) milk-free coffee creamer substitutes. nine0040
  • The menu does NOT include products based on cow's milk (milk, yogurt, butter, cream, cheese, ghee, kefir, ice cream), milk soups or sauces, pastries or confectionery products containing milk (croissants, muffins, cakes).

Vegetarian Menu

Vegan Menu (VGML)

  • This menu is available to passengers who require Western vegetarian (vegan) meals.
  • Meals may contain all types of vegetables and fruits, legumes, grains, cereals, soy products, nuts, seeds and vegan-friendly animal substitutes. nine0040
  • Meals DO NOT contain any animal products or by-products such as meat, poultry, fish, seafood, eggs, dairy products, animal rennet, animal gelatin, animal fat and honey.

Baby & Kids Menu

Kids Menu (CHML)

  • This menu is for children aged 2 to 12. Vegetarian children's menus are subject to a special request through the Emirates Customer Service.
  • The menu may include chicken, fish, meat, pasta, rice, milk and dairy products, eggs, vegetables, fruits and fruit juices, crackers, chocolate and chips.
  • The menu does NOT include dishes with a lot of spices, fatty sauces, whole grapes and hard candies.

Baby Food (BBML)

  • This menu is for children under two years of age. On board you can get a standard set of branded products for baby food. Formula milk is also available, however we encourage parents to bring food that their children know and love. nine0040
  • Please note that we cannot sterilize bottles or offer sterilized water on board. However, bottled water is available.
  • Meals may include pureed foods, vegetables and meat.
  • The menu does NOT include solid foods, dishes with a lot of spices, wheat, eggs, fish or seafood.

Other special menus

Cake to Order (SPML)

  • If you're flying in Economy Class, spend a little extra and treat yourself to a cake to celebrate. Give us a call 48 hours before departure so we can prepare and serve you a treat. nine0040
  • If you are traveling in First Class or Business Class, a cake will be offered to you free of charge. Just make an order before departure.
  • Order a cake here.


Champagne (SPML)*

  • If you're flying in Economy Class, spend a little extra and celebrate a birthday, an anniversary or just add a sweet moment to your trip with champagne.
  • Order champagne here.

* This service is not available on flights to Dammam, Jeddah and Riyadh. nine0206

In rare cases, certain menu items may not be available on your flight due to operational reasons.

Emirates Airlines - the best of the best

Emirates is one of the largest airlines in the world and has a reputation for being elite. Providing maximum comfort to its passengers in any class of service.

Is it true? And is it worth paying a fabulous difference for the first class or is it worth getting by with an economy class? This is what three Britons decided to find out in practice - Nicky Kelvin, director of content for The Points Guy portal, its senior author Ben Smithson and video specialist Jean Arnas. nine0003

They traveled together on the same flight from London Stansted Airport to Dubai. Only each of them bought a ticket in one of the three classes available to passengers on the Boeing 777. Nicky managed to get a seat in first class, Jean in business, and Ben was “lucky” to get economy.

Each of them rated the trip based on their experience of landing, cabin, amenities and in-flight entertainment. As well as food, drinks and service. After that, he gave his class points out of 100 maximum possible.

General information about the airline

Arab airlines were created on the initiative of the authorities of the emirate of Dubai in order to develop the tourism business and infrastructure throughout the country. The history of the airline began on October 25, 1985, when Emirates began operating its first domestic flights on just two leased aircraft - Boeing 737 and Airbus 300 B4.

The company was headed by Maurice Flanagan, whose name was already known in the aviation business. He was later joined by current leaders Sheikh Ahmed bin Saeed Al Maktoum and Tim Clark. nine0003

During the first year of operation, the company transported 260,000 passengers and 10,000 tons of cargo and began to explore new directions. In 1993, Emirates Airlines entered into a partnership agreement with US Airways and Cyprus Airways, which allowed it to enter the global air travel market. In this regard, the carrier's fleet began to actively expand and replenished with new modern aircraft models.

A significant event in the life of Emirates Airlines happened in 2016 - the company's aircraft made a record-breaking direct flight: the aircraft flew from Dubai to the New Zealand city of Auckland, covering a distance of 14,200 kilometers in 16 hours and 24 minutes. nine0003

The airline is currently part of The Emirates Group.

Airline destinations

Emirates flights cover the whole world. The airline's aircraft made its first flight on October 25, 1985 from Dubai to Karachi (Pakistan). At first, the geography of the airline's flights was small - India, Pakistan, Thailand, Syria, Singapore. But, as noted above, Emirates is continuously and successfully developing, and every year the number of destinations is only growing. To date, the airline has 5 main destinations: Asia-Pacific, Africa, Middle East, Europe and North and South America. In each region, the airline has 50, 22, 16, 38 and 15 destinations, respectively. nine0003

Avia in Russian has its own website, where you can find all the relevant information.

International flights

Emirates Airlines flies to a wide range of destinations. Among them are America, Europe, Africa, Asia, Australia and Oceania.

To date, air communication has been established with 155 settlements located in 80 countries of the world.

Among the most demanded and popular flights are those that are carried out to the capitals of states and megacities located in different parts of the world, in particular:

  • Cairo;
  • Cape Town;
  • Casablanca;
  • New York;
  • Washington;
  • Boston;
  • Rio de Janeiro;
  • Tokyo;
  • Beijing;
  • Guangzhou;
  • Colombo;
  • Islamabad;
  • Nice;
  • Geneva;
  • Venice;
  • Rome;
  • Melbourne;
  • Auckland;
  • Munich;
  • Abu Dhabi;
  • London;
  • Kuala Lumpur.

Emirates Airlines also operates priority flights to Russia on the following routes: Dubai - Moscow, Dubai - St. Petersburg. Flights from the UAE to Russian airports operate daily. The airline has an office in Moscow. It is located at Domodedovo Airport. You can go there with any questions you may have.

Passenger reviews of the airline

As already noted, Emirates has a vast geography of flights, so our compatriots also often use its services. nine0003

Most of the reviews about the airline are positive, the average rating on popular sites is about 4.5 points on a 5-point scale. Russians note good organization and service, delicious food and comfort level. Negative reviews are most often associated with force majeure, transfer flights, etc. But even among the negative reviews, not a single incident that threatens the life and health of passengers is indicated.

Also, some users compare Emirates with competitors in their reviews, and, as a rule, the comparison is in favor of Emirates. Most often in comparisons, the question is: which airline or Emirates, and according to users, Qatar Airways loses a little. Why are these two companies being compared? Most Russians get on Emirates flights when flying to Asia: Thailand, Sri Lanka, India, Dubai, where there is the highest level of competition between these two companies. nine0003

If you haven't flown yet, it's time to buy air tickets to one of the above destinations. And go! The main feature of a flight with Emirates is that your journey will begin immediately from boarding the aircraft!

Emirates Airlines fleet

According to official information, as of July 2022, Emirates Airlines operates 257 aircraft. The vast majority of flights are carried out by aircraft of two models - Airbus A380-800 and Boeing 777-300ER. Their number in the fleet is the largest - 104 and 139boards, respectively.

Of particular interest is the Airbus A380-800, which is a double deck aircraft. This type of airliner is the largest in the aviation business.

There is also one Airbus A319 specifically designed to carry elite first class passengers.

The rest of the airline's aircraft are wide-body passenger Boeings used on long distance routes. Among them are 10 Boeing 777-200LR aircraft and 3 Boeing 777-300 aircraft. nine0003

Emirates Airlines' fleet is not very diverse, as the airline only favors trusted makes and models.

In connection with the planned renewal of the fleet, the airline has ordered 217 new aircraft. Moreover, the order contains models that the company has not previously used: 35 Boeing 777-8X and 115 Boeing 777-9X aircraft, as well as 58 universal Airbus A380-800 aircraft.

Each aircraft of an air carrier that is in operation has special characteristics, such as the number of seats, a special cabin layout, the presence of a lounge area, a spa shower and special entertainment devices. nine0003

History of the company

Since Emirates is a state-owned company of the United Arab Emirates, its origins date back to the establishment of Dubai International Airport in 1959, when dnata was established. The staff consisted of only five people and was engaged in ground handling of flights at the created airport. Over the next 30 years, the company grows and develops, and in 1985 Emirates appears. The airline's first aircraft were leased from Pakistani Airways and made their first flight on behalf of Emirates on 25 October 1985 years old. In subsequent years, the airline is actively developing, in many ways being a "pioneer":

  • Installation of video systems on the seats of each class in each aircraft.
  • Purchase of a complete Airbus flight simulator for pilot training.
  • Aircraft telecommunications capabilities.
  • Ability to receive faxes in flight.
  • Implementation of on-board telephone services.

In the 1990s, the company became a race sponsor, opened its own pilot training center, entered the hospitality market and significantly expanded its fleet and flight destinations. In the 2000s, Emirates expanded its business through catering services, sponsorship through investments in football clubs and other sports, and charity. nine0003

Throughout its history and to this day, Emirates has been surprising the world with record profits, gigantic aircraft purchase contracts, and continuous growth and success that no world event can ever detract from.

Back in 1985, the airline started with a lease of two aircraft, and 30 years later, the fleet of Emirates is 261 aircraft, and this is not the limit - in January 2022, the company entered into a contract to purchase another 20 units. Emirates is the largest owner of the Boeing 777 and Airbus 380.

The interior of the aircraft deserves special attention. The company really creates the best conditions for its customers. Emirates cabins feature all the latest technologies designed for the comfort of airliners: lounges, spas, private cabins, state-of-the-art communications, entertainment systems, delicious and fresh food and drinks.

What Services Does the Company Provide?

Emirates Airlines is known for its superior in-flight service and commitment to satisfying the needs of even the most demanding customer. This explains the significant number and variety of services offered by the air carrier. nine0003

Airports

Emirates Airlines operates separate lounges at international airports on five continents. Each room is well equipped, so it is suitable not only for relaxation, but also for work.

Passengers traveling in first or business class can use the lounge.

They have a cafe where you can eat or just have a cup of coffee, a business area, and a shower. nine0003

In Moscow, the airline has a large business lounge in Domodedovo, where passengers traveling on business can rest, gain strength before departure, and, if necessary, work.

Passengers traveling in First and Business Class are offered free of charge. As part of this service, the client of the company will be picked up from the airport of arrival by car and taken back or taken to another place. This service is distinguished by punctuality - the car is served to the client in advance, and in case of a flight delay, the driver will kindly wait for his passenger. The service operates in 70 cities around the world. To get acquainted with the full list of services, it is recommended to visit the official website of the airline, where information is presented in Russian. nine0003

Inflight services

Regardless of the class a passenger is traveling in, Emirates Airlines provides a high quality and personalized service.

Features of flying in economy class

By purchasing an economy class ticket, passengers can count on comfortable seats with enough legroom, delicious meals and entertainment. Depending on the direction of the flight, passengers are offered to try the national cuisine of the destination country and a variety of novelties. Both traditional meals and special meals are available on board, including a kosher menu and vegetarian options. nine0003

An additional advantage of this airline is that all aircraft are equipped with power sources that allow charging personal gadgets, as well as a free Wi-Fi distribution system.

There are personal screens in front of each seat where you can watch a movie or listen to music.

Business Class Features

Emirates Airlines Business Class will delight passengers with spacious, upholstered seats complete with a headrest. The undoubted advantage is the presence of a personal screen equipped with an HDMI connector located directly in front of the chair. nine0003

Emirates Airlines offers many services and amenities available to business class passengers, including:

  • lounge area;
  • personal selection of drinks from the minibar;
  • delicacies from national cuisines of different countries of the world;
  • the ability to use the Internet during the flight;
  • ICE special entertainment system.
First class flight

First class is the most comfortable and even luxurious. First of all, first-class passengers are provided with exclusive private compartments that recreate the atmosphere of a private room. In addition, they offer the following services:

  • virtual window;
  • temperature and light adjustment;
  • personal set of special organic face and body care products;
  • Bulgari exclusive cosmetics set;
  • night pajamas for traveling by night.

The undoubted advantage of flying first class with Emirates Airlines is that the meals offered to passengers are varied and accompanied by excellent serving. nine0003

In-flight meals

Emirates Airlines cares about its customers and makes sure that all their wishes are met. This also applies to meals on board the aircraft.

In particular, all passengers are given the opportunity to choose the most suitable type of food for themselves. In addition to the traditional menu, Emirates Airlines offers a wide range of dishes prepared according to special recipes. However, please note that special meals must be ordered at least one day before departure. nine0003

The airline's passengers can choose from Hindu, Vegetarian, Muslim, Lactose Free, Diabetic, Low Calorie, Allergy, Gluten Free, Raw Food and others.

Dubai Connect

A special privilege for Emirates Airlines passengers is the special Dubai Connect service. It is valid if the travel route includes a long transfer in Dubai. In this case, the airline provides visa processing, hotel accommodation, meals and transfers at its own expense. nine0003

Dubai Connect is available to passengers of all classes, but under different conditions. For example, first and business class customers use this service if the transfer time is at least 6 hours, but not more than 24 hours. For Economy Class passengers, the Dubai Connect service is available if the transit time is at least 8 hours and no more than 24 hours.

A prerequisite for using the service is advance booking, which must be made no later than one day before departure. nine0028

For more information on Dubai Connect please click here.

Loyalty Program

The Emirates Airlines Loyalty Program is called Skywards and is a reward system for passengers who frequently use the airline and Flydubai. Its members receive a number of privileges to make the trip even more enjoyable and cost-effective.

It should be noted that Skywards is one of the best loyalty programs in the world, having won numerous awards in the field of tourism and travel. nine0003

This bonus program has a number of advantages:

  1. Simple registration procedure.
  2. Providing a variety of ways to earn and redeem miles.
  3. Get free exclusive services at airports and airplanes.

To earn miles, you must fly with Emirates Airlines or partner airlines. To earn additional points, you can also take advantage of special offers from partner companies, for example, book a hotel, purchase goods at the airport, on certain sites or in stores, rent a car. nine0028

The most pleasant advantage of loyalty programs is that you can use the accumulated miles in the future at your discretion - Emirates Airlines and its partner companies offer a wide variety of options on how and what to spend miles on.

For example, program members can redeem miles for tickets, upgrades, hotel rooms, tickets for cultural and sporting events and other nice bonuses.

To be able to use the loyalty program, you must register with Skywards. To do this, you need to visit the official website of Emirates Airlines. After registration, a personal member account is automatically created in the system, with the help of which you can find out the number of accumulated miles and your level, find out about special offers and redeem miles. nine0003

You can purchase flight tickets using your Skywards account. Since all passenger information is already stored in the system, the booking process will be simplified. When filling out information in the profile, it is recommended to link the card used for payment.

Emirates Economy Class

Even if you buy an Emirates Economy Class ticket, each passenger can be sure of absolute comfort – Emirates has included all possible amenities during the flight. Aircraft cabins are equipped with soft, comfortable seats, each passenger is offered a soft blanket and travel kit, including a toothbrush, toothpaste, ear plugs, socks and a sleep mask. All products are packaged in a cosmetic bag with an unusual design. nine0003

Power sources are built into each seat to recharge mobile devices, laptops, tablets and other gadgets necessary for a modern person. The cabin has wi-fi and a mobile network, and each passenger has the opportunity to stay in touch throughout the flight. The entertainment system takes into account all tastes and interests - on board the aircraft you can listen to music and watch a movie. Particular attention is paid to small passengers - for children there are cartoons and Disney films, as well as special sets with toys, educational books and crafts. nine0003

Emirates in-flight dining also takes into account all the preferences of passengers - it is only necessary to specify in advance, and on board you will receive a set tailored to your preferences, diet or other nutritional needs. Drinks include juices, wine, beer, hot and cold drinks. There is also a special children's menu for little passengers.

Airline fares

Emirates provides its customers with the opportunity to purchase tickets at a variety of fares. Airfare is a fee charged by an airline for a set of certain transportation services. Fares depend on the route and class of service, may have seasonal discounts, and depend on the time spent at the destination. For example, when booking tickets on the airline's website, customers can receive a promotional code or coupon that guarantees them a discount on the ticket. nine0003

Emirates Airlines offers the following basic fares: Special, Saver, Flex and Flex Plus. It should be borne in mind that the fare is in no way related to the class of service.

You can find out which fares are available for a particular flight when booking your tickets. Moreover, economy and business class passengers can choose any of the four fares listed above. For customers flying first class, two fares are available - Flex and Flex Plus.

The ticket price depending on the fare, as well as the current conditions and the number of miles to be credited, are indicated on the company's website. nine0003

How to buy a ticket on the airline's website

First, open the Russian version of the Emirates Airlines official website: https://www.emirates.com/ua/russian/.

The second step is to search for tickets and fill in the required fields.

Depending on the content of the request, the site will offer all possible flight options for consideration.

Next, select the desired service class and tariff. This can be done quite easily and deliberately, as detailed information is provided regarding all the conditions of the tariff. After you decide, you need to click on the word "Select". nine0003

You will then be redirected to a page containing all the details about the itinerary, ticket price, travel time, aircraft model, fare and the number of miles you will be credited. To be able to buy a ticket, you need to enter detailed information about the passenger.

After entering your personal information, you will receive a booking code. After that, you will be given the opportunity to choose a seat in the cabin of the airliner, the type of food and additional services. nine0003

The booking process is completed by paying for the ticket using a card or an electronic payment system.

Flight check-in methods

You can check-in for an Emirates Airlines flight remotely using the Internet and phone, as well as directly upon arrival at the airport.

Upon arrival at the airport, check-in can be done in any of the following ways: on your own at a kiosk or at a regular counter. On some flights, only the last check-in option is available. In this regard, it is necessary to clarify in advance which registration methods are available in each individual case. nine0003

Online check-in is also known as online check-in. You can register in this way in a special section on the Emirates Airlines website. To do this, you must enter information about the reservation, namely, indicate the last name and the received reservation code. You can also use the Skywards program if you are a Skywards member - in this case, you do not need to enter information about yourself, as it is already saved in your personal profile.

Online check-in starts 48 hours and ends 90 minutes before departure. You need to print your boarding pass or just save it to your phone.

Arrive at the airport one and a half hours before the departure of the aircraft and go through security checks no later than one hour.

Boarding starts 45 minutes and ends 20 minutes before takeoff.

First Class

First Class passengers have access to far more services and a higher level of comfort. First Class on Emirates ships are beautifully designed private cabins where you can sit comfortably throughout your flight. Such a cabin has everything you need to work - the Internet, mobile communications, a comfortable chair, a table and, of course, a quiet and peaceful environment. The armchair also folds out into a full bed, in the cabin you can dim or turn off the lights. nine0003

First Class passengers are provided with specially designed Emirates-designed pajamas for a comfortable sleep. The peculiarity of such pajamas lies in its ability to gently care for the skin and stimulate blood circulation. Along with pajamas, the passenger is given a blanket, slippers, a sleep mask and a soft bag in which after the flight you can pick up pajamas, slippers and a mask. The pajamas are perfectly washable and can be reused.

In addition to a comfortable stay in the air, Emirates has made sure that its passengers, when they arrive at their destination, look fresh and rested. To do this, in each cabin there is a SPA shower, in which passengers are waiting for special beauty care kits, including various creams and even eau de toilette. The kits are different for men and women and are provided free of charge. nine0003

Throughout the flight, passengers are offered an extensive menu to suit all preferences, as well as the services of a sommelier who will help you choose drinks to any chosen dish. Separately, the planes have created recreation areas with beautiful interiors and menus.

In addition, first-class passengers can use the airline's car to deliver their client directly to the airport or vice versa, from the airport to a hotel or other destination. Emirates also offers a more comfortable check-in for its flights, a stay in special lounges and a simplified procedure for passing through airport control. From the dedicated Emirates Lounge, you can immediately get on the airline's planes by the shortest route. nine0003

Baggage information

Emirates Airlines is one of the most loyal airlines in terms of baggage allowance. In particular, in different classes, the baggage allowance varies from 30 to 50 kilograms.

So, in economy class, the maximum allowable baggage weight is 30 kilograms. Business class passengers are allowed to carry up to 40 kilograms of baggage. Airline customers who fly first class can carry baggage weighing 50 kg. At the same time, the airline allows you to check in luggage a few things, the weight of which does not exceed the above norms. nine0003

Emirates applies the following conditions to carry-on baggage:

  1. First and Business Class passengers may bring an item or items weighing no more than 12 kilograms into the cabin.
  2. The cabin baggage of economy class customers must not exceed 7 kilograms.
  3. Briefcase size must not exceed the following dimensions: 45 x 35 x 20 cm, and bags - 55 x 38 x 20 cm. According to the current rules, additional baggage is charged separately, which is not fixed and varies depending on the following factors: class, route length, loyalty program level, weight and volume of baggage. nine0003

    What passengers traveling with children need to know

    Emirates Airlines pays special attention to passengers traveling with children. Among the privileges granted to parents with young children are the following:

    • the opportunity to check in at a separate counter without a queue;
    • offer to enjoy a variety of entertainment on board;
    • receiving special baby food;
    • gifts for children from the company. nine0040

    Please note that travelers with toddlers under two years of age can carry an additional piece of baggage weighing from 10 to 23 kilograms free of charge, depending on the route and duration of the flight.

    If space is available in the cabin, parents can bring a collapsible stroller or baby carrier on board.

    Emirates has the "youngest" long haul fleet (average age of 6.2 years) and flies passengers to all continents to over 160 destinations. Despite this, the airline replenishes its fleet and increasingly expands the geography of flights. nine0003

    In addition to air transportation, Emirates is involved in sponsorship and charity. Sponsorship projects of the company have such directions as:

    • Football. The company pays special attention to this sport. Avia has acquired sponsorship rights and cooperates with management companies and many European football clubs such as Real Madrid, Paris Saint-Germain and others. One of the stadiums, sponsored by Emirates, received the same name. nine0040
    • Australian football. The airline is the premier partner of the Malbourne club Collingwood and invests heavily in the development of the team.
    • Rugby. Emirates has been sponsoring the Rugby World Cup for many years in various countries - France, New Zealand, England, Japan. The airline also supports various tournaments and teams.
    • Tennis. Emirates also supports many tennis tournaments such as Roland Garros, Dubai Tennis Championship, Rogers Cup and others. The airline acts as one of the main sponsors and the official carrier. nine0040
    • Equestrian sport. The company participates in various festivals and races as a sponsor, including Melbourne Cup Carnival, Dubai World Cup Carnival and Singapore Derby. Emirates is proud to partner with the world famous Godolphin stable. Godolphin is headquartered in Dubai, and during the cold season, the horses live and train in state-of-the-art stables in the UAE.
    • Golf. Avia pays a lot of attention to this sport. The company is the official sponsor and carrier of 22 international golf tournaments in Dubai itself, Africa (South Africa), Australia, Asia (Malaysia, Hong Kong) and Europe (Italy, Czech Republic, France, Germany). nine0040
    • Cricket. As in other sports, in cricket Emirates also acts as an air carrier and sponsor of various tournaments and competitions, and in addition, a cricket ground in Durham, where the Emirates sponsored Durham Dynamos team trains, bears her name.

    It is also worth noting that the airline invests significant amounts in the development of culture and art. The main direction in this area is sponsorship and cooperation in the organization of international festivals that attract the highest level masters to Dubai. Thus, the airline sponsors a shopping, literary and film festival. Investments in the arts are not limited to the development of the cultural and economic potential of the United Arab Emirates: the company also sponsors the symphony orchestras of Melbourne and Sydney, which are considered among the best in the world.

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